Why are you having a Sample Sale?
- Every year, we accumulate products in anticipation of hosting an in-person Sample Sale. It's a chance for us to give the public access to several of our past season items at once at a heavily discounted price. This year we are hosting the sale online in order to reach our global audience.
Can you send a photo?
- Due to the capacity of our small team and number of items for sale, offering individual photos of each product is a difficult workflow to sustain and therefore something we are unable to offer. We hope that by reviewing the specifications between a Second v.s. Overstock item, you will be able to gain a better understanding of what condition your item is in. If you have specific questions before the Sample Sale begins, please don't hesitate to email info@building--block.com for further clarity.
Is there a maximum of what someone can purchase?
- There is a 5 item limit with a 2 unit limit per unique style.
If I place something in my cart, is it saved?
- Due to the structure of the website, placing an item in your cart does not keep someone else from purchasing it. A Sample Sale product is not safely yours until it has been purchased and the payment has processed.
When will my order ship?
- You can expect your Sample Sale order to ship within 3-5 business days of ordering. You’ll receive a confirmation email complete with tracking information once UPS or DHL has scanned your package.
Can I pick up my order in-person?
- Unfortunately this option is no longer available as our studio no longer has a physical space (we work remotely!).
Can I use my gift card?
- Yes, you are welcome to use a gift card to pay for your purchase.
Can I use a coupon code for the Sample Sale?
- No, unfortunately all items are already discounted and are exempt from any additional discounts.
Can I cancel or change my order?
- Due to the nature of the sale, and in the interest of maintaining an accurate count of our inventory, an order is unable to be canceled once it has been placed.
Can I return or exchange my order?
- All Sample Sale items are final.